Terms of Service

1. The Service

Plenitudo Privacy provides privacy audit tools, a data broker opt-out directory, a browser extension that blocks known tracking requests, and (on the Pro plan) automated opt-out submissions to data brokers on your behalf.

The Service is provided as-is during the pre-alpha and beta periods. Features may change, be removed, or be moved between free and paid tiers with 14 days’ notice to registered users.

2. Free and Pro plans

The core audit wizard, broker directory, Universe Map, and browser extension are free with no time limit. Pro features (automated broker removal, re-removal reminders, breach monitoring, AI policy analysis) require a paid subscription. Pricing will be announced before any feature moves behind a paywall.

Payments are processed by Stripe. Subscriptions renew automatically until cancelled. You may cancel at any time; access continues until the end of the paid period. Refund requests within 7 days of any charge will be honoured in full.

3. Your account

You must be 13 or older to create an account. You are responsible for keeping your sign-in link confidential and for all activity under your account. Notify us immediately at info@plenitudo.ai if you believe your account has been compromised.

4. Browser extension — tracker blocking

By installing the extension you acknowledge and accept that:

• Some website features that depend on blocked third-party scripts (comment sections, embedded videos, social sharing buttons, single-sign-on via third-party providers) may not function correctly.
• Blocking is performed locally on your device. No list of sites you visit is sent to our servers.
• The tracker list is updated periodically. A domain may be added to or removed from the block list at any time as the underlying Disconnect.me list changes.
• We make no warranty that the extension will block all trackers on all sites, or that it will not block content you want to access.

To disable blocking for a specific domain, use the extension popup’s per-domain toggle. To disable the extension entirely, use your browser’s extension manager.

5. DSR letters and opt-out submissions — not legal advice

You are solely responsible for the accuracy of information you provide when generating letters. We are not liable for any outcome resulting from a letter sent on your behalf, including a broker’s failure to respond, rejection of your request, or any legal consequence.

For Pro users who enable automated submission: you authorise us to submit opt-out requests to data brokers on your behalf using the information you provide. You represent that the information is accurate and that you are the person the request concerns.

6. Acceptable use

You may not use the Service to:

• Submit opt-out requests on behalf of another person without their explicit authorisation.
• Scrape, crawl, or systematically extract data from the Service.
• Attempt to reverse-engineer, decompile, or copy proprietary components of the Service.
• Use the Service in any way that violates applicable law.
• Resell or sublicense access to the Service without our written consent.

7. Your data

Your data belongs to you. We collect and process it only as described in our Privacy Policy. You can export or delete all your data at any time from Account settings. Deletion is permanent and executed within 7 days.

8. Intellectual property

The Service, including its code, design, content, and the audit item database, is owned by Plenitudo.ai. The web application and browser extension are licensed under the GNU Affero General Public License v3 (AGPL-3.0) — see the LICENSE file for terms. The iOS app is proprietary; all rights reserved.

The Disconnect.me tracker list used by the extension is licensed under the Mozilla Public License 2.0 by Disconnect, Inc. Attribution is provided in the extension source.

9. Disclaimers

The Service is provided “as is” and “as available” without warranty of any kind, express or implied. We do not warrant that the Service will be uninterrupted, error-free, or that any specific privacy outcome will result from using it.

Privacy tools reduce your data surface. They do not eliminate it. Data brokers may re-add your information after removal. We make no guarantee that opt-out requests will be honoured by any specific broker.

10. Limitation of liability

To the maximum extent permitted by applicable law, Plenitudo.ai’s total liability to you for any claim arising from these terms or the Service is limited to the amount you paid in the 12 months before the claim arose, or $100 USD, whichever is greater. We are not liable for indirect, incidental, consequential, or punitive damages of any kind.

11. Termination

You may stop using the Service at any time and delete your account from Account settings. We may suspend or terminate your access if you violate these terms, with notice where reasonably possible. On termination, your data is deleted per our Privacy Policy.

12. Changes to these terms

We will notify registered users by email at least 14 days before any material change takes effect. Continued use after the effective date constitutes acceptance. The change history is visible in the public git repository.

13. Governing law

These terms are governed by the laws of the State of California, without regard to conflict-of-law principles. Disputes will be resolved in the state or federal courts located in California, except where applicable consumer-protection law in your jurisdiction provides otherwise.

14. Contact

Questions about these terms: info@plenitudo.ai